FAQ's – Luzal Hidayah Tour Operator
1. Where is Luzal Hidayah based?

Luzal Hidayah is based in the Kingdom of Saudi Arabia and operates with a strong network of reliable partners to provide seamless travel and Umrah services.

2. Do you provide complete Umrah packages?

Yes. We offer full Umrah packages including accommodation, transportation, visa support, and guidance from qualified scholars upon request.

3. Can I book only hotel or transportation services without the full package?

Yes, you can book individual services such as hotel stays, car transfers, train tickets, or flights — based on your needs.

4. How close are your hotels to Masjid Al-Haram and Masjid An-Nabawi?

We work with a range of verified hotels, from budget to luxury, all located within convenient access to the holy mosques.

5. Do you offer airport pickup and drop-off services?

Yes. We provide private and group transportation from Jeddah and Madinah airports to Makkah, Madinah, and other requested locations.

6. Can you arrange a scholar to travel with our group?

Yes. For groups, masjid communities, and organizations, we can arrange knowledgeable scholars for spiritual guidance throughout the journey.

7. Do you support custom group travel?

Absolutely. We can organize personalized travel for families, groups, corporate, and educational trips.

8. What payment methods are accepted?

We support secure payment options via bank transfer and other approved methods. Details will be provided at the time of booking.

9. How far in advance should we book for Umrah?

We recommend booking at least 30–60 days in advance, especially during peak seasons (Ramadan, school holidays, and winter months).

10. How can I get assistance during my journey?

Our support team is available throughout your travel to help with any needs or emergencies until you reach home safely.

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